Remote patient monitoring (RPM) is effective for care management for select patient populations. However, for many care providers, implementing the right RPM solution is complex:   

.       RPM solutions and costs vary widely.

.       Sourcing the monitoring devices is cumbersome.

·       Requires an adequate mobile device and technical skill.

·       Necessitates prompting for patients who lapse.

·       Patient selection is complex.

·       Patient training and support need time and resources.

·       Billing and reimbursements are complicated.

·       Monitoring of patient vitals requires medical resources.

·       RPM integration needs skilled software expertise.  

Care providers often need assistance to implement an RPM solution that is uniquely tailored to their needs.

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Introducing RPM as a Service

In an RPM as a Service (RPMaaS) model, the service provider takes on some or all the tasks needed for a successful RPM program. These services fall into four broad categories:

     (1) Technology

     (2) Care Management/Administrative Support

     (3) Logistics  

     (4) Analytics

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1.  Technology Services

·      Deliver an RPM solution that is:

          - Feature rich

           - Easy to use

           - Works with many clinically validated peripherals.

.      Offer a rich portal that enables the care provider to view and analyze patients data along many dimensions.

·      Select clinically validated, low cost devices appropriate for each patient cohort.

·      Offer mobile devices that can function as “RPM companion devices” for patients whose mobile device or Internet service are not adequate.

·      Facilitate integration of RPM with the provider’s EHR as needed.

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2.   Care Management/Administrative Support

·      Assist in patient selection to identify appropriate candidates.

·      Assist in onboarding and training patients to use the RPM kit.

·      Monitor patients throughout the regimen.

·      Provide engagement resources to remediate patients who lapse.

·      Assist with all billing and reimbursements.

·      Offer ancillary services that support patient conditions, such as education, assistance with nutrition and other.

.      Assist with patient graduation and reuse of kits for other patients to reduce cost.

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3.  Logistics Services

·      Source RPM devices for each patient cohort

·      Configure “RPM kits” for each condition and recycle the kit to another patient once a patient graduates.

.      Ship the pre-configured kit to the patient or to the clinic.

·      Preload the RPM application and other digital health utilities on the wireless device and pre-connect that device to RPM peripherals.

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4.  Analytics

.      Sophisticated analytics and reports enable customers to achieve internal quality improvement goals and to report on quality measures for value-based models of reimbursement.    

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RPM is not a one size fits all proposition. Providers need to work with experts who tailor a solution to their needs.  The RPMaaS model addresses the diverse requirements of all types of providers.

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Contact us to learn more.

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